Privacy Policy

Effective Date: June 20, 2026

At MoiLú LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your information when you visit or make a purchase from our website.

When you visit our site or place an order for our handcrafted soaps, we collect certain pieces of information to give you the best experience possible:

• Order Information: To fulfill your orders, we collect your name, billing address, shipping address, email address, phone number, and payment information (such as credit card numbers).
• Device Information: When you browse our site, we automatically collect information about your device, including your IP address, web browser, time zone, and some of the cookies installed on your device.

We use the information we collect in the following ways:

• To fulfill, package, and ship your handcrafted soap orders.
• To process your payments and prevent fraudulent transactions.
• To communicate with you regarding your order status or customer service requests.
• If you opt-in, to send you updates, newsletters, or special promotions about MoiLú LLC.

We do not sell your personal information. However, we do share your information with trusted third parties to help us run our business:

• E-commerce Platforms: We use GoDaddy to power our online store.
• Payment Processors: We use secure payment gateways (like Stripe or PayPal) to process your payments safely.
• Shipping Carriers: We share your name and shipping address with postal services (like USPS, UPS, or FedEx) to deliver your soaps.

When you place an order through MoiLú LLC, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We use cookies to improve your browsing experience, remember the items in your shopping cart, and understand how visitors use our website. You can choose to disable cookies through your browser settings, though some parts of our site may not function properly without them.

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

If you have questions about our privacy practices, or if you would like to make a complaint, please contact us at:

MoiLú LLC Email: support@moilucrafts.com

Address: Gustine California, 95322